troubleshooting · team
That code isn't a plan token
The code did not match any plan token. Tokens look like SHOTI-TEAM-XXXX-XXXX and never use the letters O, I or L.
fix
Check it for typos, or ask for it to be re-sent.
plan-token-unknown
Run shoti explain plan-token-unknown to read this offline. Still stuck? hello@shoti.ai.
All topics: shoti.ai/troubleshooting.