troubleshooting · billing

Team archived

Your team's entitlement state is archived — a distinct cause from a trial that simply ran out (a paid team can be archived too, by an admin action or a billing failure).

fix

Email hello@shoti.ai to reactivate — replies within one business day. Your data stays readable.

See also: trial-ended · seat-limit-exceeded

team-archived

Run shoti explain team-archived to read this offline. Still stuck? hello@shoti.ai.

All topics: shoti.ai/troubleshooting.