troubleshooting · agent

That device isn't yours to change

Renaming or hiding a device requires a machine id you own; the one in the request matched no device on your account.

fix

Pick the device from the Agents panel (This machine / Team machines), which uses ids you own, and try again.

presence-not-found

Run shoti explain presence-not-found to read this offline. Still stuck? hello@shoti.ai.

All topics: shoti.ai/troubleshooting.