troubleshooting · agent
That device isn't yours to change
Renaming or hiding a device requires a machine id you own; the one in the request matched no device on your account.
fix
Pick the device from the Agents panel (This machine / Team machines), which uses ids you own, and try again.
presence-not-found
Run shoti explain presence-not-found to read this offline. Still stuck? hello@shoti.ai.
All topics: shoti.ai/troubleshooting.